Corporate Research Analyst

US-WA-Vancouver
# of Openings
13
Category
Research

Overview

The role of Corporate Research Analyst will present a great opportunity to begin your career in the Software Industry. Our customers find great value in our product which wouldn’t be possible without our amazing Research team. We work hard and have fun doing it! The people are truly what makes this place special. If you’re looking for an exciting culture, opportunity accelerate your career, and want to expand upon your experience, then come join us here at DiscoverOrg.  

Responsibilities

As a Research Analyst, your typical day will look a lot like this:

  • Research required information primarily through outbound phone calls and online resources.
  • Prepare source data for entry by compiling and organizing data and researching incomplete or unclear information.
  • Writing concise summaries of vital information collected from verbal or written sources.
  • Ensure accurate entry of data into a proprietary web-based portal.
  • Verify entered data by reviewing, deleting, or modifying data.
  • Maintain customer confidence and protect operations by maintaining confidentiality.
  • Maintain accurate documentation of sources and collected data.

Qualifications

We have an outstanding internal training program that can prepare you to be the best research analyst if you'll let them, but you're are probably a great fit for this role if this sounds like you:

  • Comfortable conducting outbound phone calls.
  • Previous call center experience is a plus, however this is not your average call center!
  • Possess excellent computer and research skills.
  • Able to establish priorities and work independently with little supervision.
  • Maintain a high level of accuracy while balancing changes in workload.
  • Able to type at least 50 WPM.

Bonus Points: Inbound phone calls, outbound phone calls, call center, customer service, customer facing retail, or research

Benefits

We offer an attractive benefits plan with health benefits that include medical, vision and dental coverage – HSA, FSA, 401(k) with employer match– not to mention paid parental leave, paid time off and paid sick leave.

 

 

Why You Should Join DiscoverOrg:

DiscoverOrg is a great place for you to gain real-world experience with a hot, hyper-growth, cloud-based technology company. We made the Inc. Top 50 Best Places to Work for in America in 2017 and we are a seven-time winner of the Inc. 5000 Fastest Growing Companies award. We are based in the Portland, Oregon area (Vancouver, WA) and provide an industry-leading cloud-based sales and marketing intelligence platform that allows customers to more effective target and connect with the best prospects for their business. With a 50+% growth rate in 2016, we’re continuing to expand adding 200 jobs over the next 6-12 months. We also have a fantastic team that you’ll learn from. Our CEO is the EY Entrepreneur of the Year finalist. Our CFO has won the Glassdoor Best Companies to Work for in America award. We’re backed by TA Associates, a global, growth-focused private equity firm that owns over 70 companies, over half of which are in the tech industry.  Finally, we love what we do, and we do it with energy, passion, and curiosity combined with a culture of innovation. That’s why employees said on Glassdoor that we’re a “fun and exciting place” and that “DiscoverOrg is hands down the best place I have ever worked!”

 

DiscoverOrg’s Mission:

DiscoverOrg’s mission is to create a revolution in sales that transforms the global B2B economy. We empower sales reps by giving them the right information, the right technology, and the insight on the right time to contact prospects. By democratizing prospective customer information and making it available to companies of all sizes, we level the playing field so that competitive advantages are no longer based on relationships, insider information, and company size but instead going forward sustainable competitive advantage will be solely predicated on delivering the best products, ideas and value. Moreover, we accelerate global innovation by helping our customers grow revenue faster, reduce their customer acquisition costs, and ensuring that businesses have access to the best products and services that enable them to succeed.

 

Related Searches: Call Center, Customer Service, Call Center Representative, Inbound Customer Service, Outbound Customer Service, Customer Service Agent, Contact Center, Collections, Inboud Phone Call, Outbound Phone Calls

 

 

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