Customer Development Representative

# of Openings
Customer Success


Position Overview

Your role as Customer Development Representative will be to engage with end users and executive level contacts within our existing customer base to drive product adoption, build ROI cases, and create a pipeline for our Customer Success Managers.


  • Intelligent – fast learner and very capable at articulating value
  • Challenger – unafraid to teach a CEO or VP of Sales to think about sales intelligence in a new light
  • Quick witted – you see objections as an opportunity to practice verbal jousting
  • Coachable – no matter your experience you’re never done learning
  • Tenacious – you know every “no” you hear is a learning opportunity and one step closer to the next “yes”
  • Assertive – you’re likable, but aren’t afraid to ask for what you want
  • Competitive – you outwork everyone around you


As a Customer Development Represtative, your typical day will look like this:

  • Effectively and independently distill and deliver the DiscoverOrg value proposition, articulating DiscoverOrg’s products, integrations, and features over the phone to existing users and economic buyers.
  • Support Customer Success Managers by driving product adoption and building return on investment cases for customer retention.
  • Build a pipeline of qualified leads for business development by cultivating relationships and identifying new segments within our existing customer base.
  • Drive the value of our full suite of applications.


You are probably a great fit for this role if this sounds like you:

  • For this role we weight your innate abilities and personality traits much more than your experience, but our ideal candidate could also have:
  • Bachelor’s degree or equivalent experience
  • Ideally 1-2+ years’ experience in B2B SaaS sales or account management
  • Strong Microsoft Office skills
  • CRM usage experience (Salesforce preferred)
  • Strong ability to close sales
  • Technology savvy


Why You Should Join DiscoverOrg

DiscoverOrg is a great place for you to gain real-world experience with a hot, hyper-growth, cloud-based technology company. We were recently named a Top 50 company to work for in America in 2017 by Inc. magazine, and we’re a seven-time winner of Inc. 5000 Fastest Growing Companies award. We are a SaaS company based in the Portland, Oregon area (Vancouver, WA) that provides the industry-leading cloud-based sales and marketing intelligence platform that allows customers to more effective target and connect with the best prospects for their business. We grew 50% in 2016, adding over 100 new positions, with no signs of slowing down. As well, we have a fantastic team that you’ll learn from. Our CEO is the EY Entrepreneur of the Year finalist. Our CFO has won the Glassdoor Best Companies to Work for in America award. We’re backed by TA Associates, a global, growth-focused private equity firm that owns over 70 companies, over half of which are in the tech industry.  Finally, we love what we do, and we do it with energy, passion, and curiosity combined with a culture of innovation. That’s why employees said on Glassdoor that we’re a “fun and exciting place” and that “DiscoverOrg is hands down the best place I have ever worked!”

DiscoverOrg’s Mission

DiscoverOrg’s mission is to create a revolution in sales that transforms the global B2B economy. We empower sales reps by giving them the right information, the right technology, and the insight on the right time to contact prospects. By democratizing prospective customer information and making it available to companies of all sizes, we level the playing field so that competitive advantages are no longer based on relationships, insider information, and company size but instead going forward sustainable competitive advantage will be solely predicated on delivering the best products, ideas and value. Moreover, we accelerate global innovation by helping our customers grow revenue faster, reduce their customer acquisition costs, and ensuring that businesses have access to the best products and services that enable them to succeed.


  • Medical, Vision, Dental Insurance
  • HSA and Dependent Care FSA
  • Paid Time Off
  • Paid Sick Leave
  • 401(k) with employer match


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