Accounts Receivable Manager

US-WA-Vancouver
# of Openings
1
Category
Finance

Overview

Six years ago DiscoverOrg was a 35 person company doing around $5M in revenue. Fast forward and we’re 500 employees, a 7-time Inc. 5000 winner, recently acquired our largest competitor to position us as the clear leader in our space, and doing around $125M in revenue. At DiscoverOrg, you’ll be part of a team that’s building an amazing business.  We love what we do, and we do it with energy, passion, and curiosity combined with a culture of innovation. That’s why employees said on Glassdoor that “DiscoverOrg is hands down the best place I have ever worked!”

 

We’re looking for a top-notch Accounts Receivable Manager to join our team to support that continued growth.

 

An Important Role

The Accounts Receivable Manager is a key position that will work closely with our customers, third parties, and the leaders of the Finance, Sales, and Customer Success teams, to create, define, implement, evolve and report on DiscoverOrg’s key metrics and processes around collections, while leading and managing a team that drives the vital process of cash collections from new and existing customers.

 

You’ll love this position and team if:

  • You’re a flexible problem-solver who believes there’s a solution to anything.
  • You’re comfortable prioritizing your time to meet competing deadlines.
  • You’re comfortable in high-intensity situations and used to stretching outside your comfort zone.
  • We’re moving and growing too fast for cruise control to ever be an option.
  • You’re willing to put in the extra time and effort to grow your career and earning potential

Responsibilities

What You’ll Do and What You Need to Be Successful

  • Quickly evaluate the portfolio as a whole to ensure cash flow targets are met
  • Respond quickly to internal and external customer inquiries
  • Coach a small but diverse team to improve collections processes and skills
  • Strategically manage relationships with internal and external customers
  • Collaborate with other Accounting Staff to ensure timely billing and dunning
  • Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments =
  • Direct and follow up with a third-party agency to preserve customer relationships while ensuring account resolution
  • Support team efforts by addressing escalated accounts
  • Provide excellent customer service to internal and external customers of DiscoverOrg
  • Improve and streamline processes to build efficiency, capacity, and scale

 

This is a fast-paced and constantly evolving environment that requires excellent communication skills, the ability to multi-task and meet deadlines, superb analytical skills, and the ability to team with others within the company. This position has excellent career growth potential, including frequent promotions progressively increasing responsibility. We’re seeking a strong A player that can scale with the business. This is a high-visibility position that works closely with the controller and CFO.

Qualifications

  • 3+ years of experience managing a Collections or AR team in a high-volume B2B setting
  • SaaS industry experience preferred, recurring revenue company preferred
  • Demonstrated strong negotiation, team management, and conflict resolution  skills
  • Ability to meet and exceed cash collections targets through effective leadership
  • Salesforce and NetSuite experience preferred
  • Experience with reading, interpreting, and discussing contract language


Reports to:  Vice President, Controller

Benefits

We offer an competitive benefits plan including three medical coverage options, vision and dental coverage, HSA, FSA, employer-matched 401(k), paid parental leave, paid time off, paid sick leave, short-term and long-term disability, life insurance, and AD&D insurance.

 

 

Why You Should Join DiscoverOrg:

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