• Senior System Administrator

    Job Locations US-WA-Vancouver
    # of Openings
    Product Development
  • Overview

    In 2007, in a rental apartment in Columbus, Ohio DiscoverOrg had the vision of building the world’s foremost sales enablement tool. To get there our CEO Henry Schuck maxed out his credit card and with his co-founder borrowed every dime they could find. By 2012, DiscoverOrg had grown to 35 employees and $5 million of revenue. Since then, we’ve taken funding from Global Private Equity firms like TA Associates and The Carlyle Group, and grown to over $100M+ in annualized revenue. However, we’ve been careful not to lose the culture that has made us strong. We’re lean, we’re nimble, we’re passionate and we’re changing the lives of salespeople and business development representatives all over the world. We make mistakes, we are humble, and we are data driven. Here’s your chance to help us pioneer a new function at one of the country’s fastest growing technology companies.


    Here's what a typical day will look like as a Senior System Administrator:

    • Manage day to day corporate IT systems while keeping to system uptime SLAs
    • Drive the design, implementation, and maintenance of new software and technology systems, upgrading systems as needed
    • Recommend and implement changes to corporate IT policies and procedures that follow industry best practices
    • Assist in the development of innovative infrastructure troubleshooting methods that minimize downtime
    • Install and configure new IT equipment (racking/stacking servers, etc.)
    • Maintain software and hardware inventory systems
    • Manage a cloud hosted VOIP phone system
    • Work closely with departmental managers to determine the maintenance and growth needs of the infrastructure
    • Monitor industry trends in technology and deliver a technology update to the Sr. management team each quarter
    • Design, implement, and maintain disaster recovery plans that will keep the company functional in the event of a crisis
    • Work closely with the Operations department on the product side on any joint technology initiatives
    • Provide leadership and mentorship of Jr IT personnel. Minor tasking and team lead oriented duties.
    • Perform occasional facilities, operational tasks, and other duties as assigned
    • Provide overflow helpdesk and ticket duty support on an occasional/as needed basis.
    • Primarily based in the Vancouver office, occasional travel to Bethesda, MD or Philadelphia, PA.


    You're likely a great fit for this role if you have:

    • 5+ years’ experience within an information technology role as a Systems Administrator
    • 4+ years’ experience with Windows and Linux administration
    • Strong understanding of network architecture (physical & logical) and client/server technology
    • Excellent oral and written communication skills
    • Strong problem solving and analytical skills required
    • Highly organized and ability to manage multiple projects and priorities
    • Exceptional customer service oriented skills
    • Security oriented mindset
    • Some experience with managing IT vendors
    • Basic understanding of IT budgets and budget planning.
    • Experience working with the Atlassian tool suite (JIRA/Confluence/ServiceDesk)
    • A passion for technology and an appropriate “sense of urgency”
    • 1 – 3+ years of experience in IT as a Help Desk or Call Center Support Technician
    • Experience designing solutions for and troubleshooting issues in a mixed PC/Mac environment
    • Working knowledge of VoIP environment
    • Working knowledge of LAN (Ethernet, TCP/IP) and routing protocols
    • Able to work well independently and in a team environment
    • A positive attitude

    Technology keywords/skills:

    • A/V technologies, Active Directory, AntiVirus, backups, DNS/DHCP, file servers & replication technologies, firewalls, G Suite, Imaging/cloning technologies , JIRA/Confluence, (Juniper/Cisco) switches & routers, LAN/WAN, Linux, Mac, mobile devices, NAS (iSCSI), radius, remote administration, scripting (Batch, PowerShell, Bash), TCP/IP, virtualization (cloud/aws), VOIP, VPN, Windows (7, 10, & Server), Wireless 802.1x, WSUS


    We offer an attractive benefits plan with health benefits that include three medical coverage options, vision and dental coverage – HSA, FSA, 401(k) with employer match, paid parental leave, paid time off, and paid sick leave.


    Why You Should Join DiscoverOrg:

    • An 8-time honoree of the Inc. 5000 fastest growing private companies
    • Software Industry (SIIA) 2017 Growth Company of the Year
    • A three time recipient of the Deloitte Fast 500 award
    • Headquartered in Vancouver
    • Has been profitable for the past 12 years
    • Was named the 2017 Growth Company of the Year at the Oregon Technology Awards
    • Is the industry bellwether with award-winning products
    • Supported by an award-winning Learning and Development team
    • Is led by an EY Entrepreneur of the Year finalist
    • Has an impressive 4.6 star rating on Glassdoor
    • Is honored to be a 2017 Fortune Magazine Best Workplaces, and
    • Finally, is recognized as a 2017 Inc. Magazine Top 50 Best Workplaces

    DiscoverOrg is an Equal Employment Opportunity (EEO) employer. We are committed to promoting a diverse and inclusive work environment. Our policy on equal opportunity and anti-discrimination applies to all terms and conditions of employment.


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