The Senior Director, Customer Success will manage a team focusing on the retention and expansion sales within our existing customer base by identifying and executing cross-sell/up-sell opportunities of products and services.
This is a new position, so we encourage you to make it what it needs to be. This is a fast-paced and constantly evolving environment that requires excellent communication skills, the ability to multi-task and meet deadlines, superb analytical skills, and the ability to drive collaboration across different departments within the company.
Reports to: Senior Vice President, Customer Success
Here’s what a typical day will look like as Senior Director, Customer Success:
You’re likely a great fit for this opportunity if you have the following:
We offer an attractive benefits plan with health benefits that include three medical coverage options, vision and dental coverage – HSA, FSA, 401(k) with employer match, paid parental leave, paid time off, paid sick leave, short-term and long-term disability, life insurance, and AD&D insurance.
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